@SamiirHalady

@SamiirHalady · X

Building ReviewMitra: Living Customer‑Centricity If you listen closely enough, your customers will write your product roadmap for you. When I built the goal was simple : help businesses get Google reviews without typing them out. That idea became reality. My first vibe‑coded app took time, but it worked. Then a friend asked, “Can we respond to reviews too?” That one question sparked the next feature : replying directly from the merchant login. Soon, I added sentiment analysis, a word cloud, and WhatsApp integration. Then came support for multi‑outlet brands, and now, a white‑label option for agencies. And here’s the part I’m most proud of - ReviewMitra now generates reviews in 39 languages, including 22 Indian languages and several European and Asian ones. Because trust shouldn’t be limited by language! Every new feature wasn’t planned, it was inspired. By feedback, by curiosity, by conversations. For years, I’ve told clients that the best approach is customer‑